September 19, 2007

Changi lauded in Best Airport awards

European business travellers have once again voted Singapore’s Changi Airport the ‘Best Airport in the World’ – the twentieth consecutive year in which the airport has won the title. Changi Airport has held the title, which is awarded by Business Traveller magazine, since 1988.

The award followed last week’s announcement that the magazine’s readers in the Asia-Pacific region had also voted Changi ‘Best Airport in the World’ for 16 years in a row. In April this year, Changi was voted ‘Best Airport in the World’ by the Middle East edition of the magazine – a title it has held for the past four years.

“Winning these awards is an endorsement that we are doing most things right,” says Lim Kim Choon, director general and chief executive officer of the Civil Aviation Authority of Singapore. “Nonetheless, we are also aware that there are areas we can do better and we are seeking ways to continuously improve our service standards and facilities further.”

Fire drill at Singapore Changi

The Civil Aviation Authority of Singapore (CAAS) conducted a fire drill at Singapore Changi Airport’s new Terminal 3 as part of a series of tests and trials ahead of the launch of flight operations on 9 January 2008. The drill demonstrated the operational readiness of the Airport Emergency Service (AES).

The drill simulated a fire starting in a restaurant’s kitchen, leading to smoke engulfing the restaurant. Simulated casualties with injuries were also deployed to enhance the realism of the exercise. In response, more than 10 airport emergency officers were activated to ensure the swift evacuation of the terminal building and effective mitigation of the situation. About 250 participants, including airport agency staff, airport tenants and other volunteers, took part in the drill.

CAAS’s director general and chief executive officer, Lim Kim Choon, says, “The exercise enabled AES to put into effect Terminal 3’s Fire Emergency Plan and familiarise the fire wardens and airport staff with the evacuation routes and fire assembly areas.

The fire drill is one of 50 trials and tests being conducted at Terminal 3 prior to its opening.

Boeing 787 Could Be Unsafe - Report

Boeing's new carbon-composite 787 Dreamliner may turn out to be unsafe and could lead to more deaths in crashes, according to a report by veteran journalist Dan Rather to be broadcast in the United States.

The new plane, which is mostly made from brittle carbon compounds rather than flexible aluminium, is more likely to shatter on impact and may emit poisonous chemicals when ignited, Rather will report based on interviews with a former Boeing engineer and various industry experts, according to a transcript of the show.

"The problem is all the unknowns that are being introduced and then explained away as if there is no problem," said Vince Weldon, a former Boeing engineer, in an interview to be broadcast as part of Rather's report.

Weldon compares a recent crash in a standard aluminium plane where the dented but intact fuselage kept fire at bay and allowed the passengers to leave the plane alive.

"With a composite airframe, the fuselage would not crumple, it would shatter... that shattered hole would be there for the fire that's going into the airplane," Weldon says in the interview. "Instead of everyone getting out, it would be a far less positive result."

Weldon says he was fired by Boeing after a 46-year career because of his persistent complaints about the design of the 787. He claims he represents the view of others at Boeing who were afraid to speak out.

Boeing, which did not provide officials for on-camera interviews in Rather's report, said on Tuesday Weldon's claims were not valid and the plane would not fly if it is not safe.

"We've looked at Mr. Weldon's claims. We've had technical committees review them. We do an exceptional amount of testing," said Lori Gunter, a spokeswoman for Boeing's commercial plane unit. "Absolutely, these materials are safe. They are tested, they will be certified."

She said the Federal Aviation Administration (FAA) must find the 787 to be as crashworthy as aluminium planes, and the plane was doing well in those tests so far. She declined to comment on the circumstances of Weldon's departure from Boeing.

Boeing's lightweight, fuel-efficient 787, which has become its most successful plane launch ever, is set for its first test flight between mid-November and mid-December after a three month delay due to a shortage of bolts and problems programming the flight control software.

The first 787 is due to be delivered to Japan's All Nippon Airways in May next year, meaning it will have at most six months of flight tests, much shorter than previous airliner programs.

Boeing's rival Airbus is also working on a composite fuselage for its new A350 jet, but it is some years behind Boeing in the design and production process.

In Rather's report, Weldon and other experts also argue that the carbon-composite fuselage would not survive a lightning strike as well as aluminium, would emit toxic fumes when burning, and could easily be damaged without any visible sign.

Weldon says Boeing was misrepresenting to airlines the ease of maintenance on carbon fuselage planes. The report cites experts referring to Airbus planes that had carbon parts with problems that were not easily visible.

Rather's report also includes aviation experts who see little or no problem with the 787.

"I'm excited to ride on the 787. I'm excited to fly in composite aircraft," says Joseph Rakow, an engineer at consulting company Exponent, in an interview in the report.

Todd Wissing, a commercial pilot, says he would fly the 787 as long as the composite materials are rigorously tested.

"We put safety as our top priority," says Wissing in the report. "We use the 21st century inspection methods with these new materials. Then we have complete confidence that we can get in that airplane with our passengers and go fly because that's what we can do."(Reuters)

Kuwait Talks To Boeing, Airbus On USD$4 Bln Order

Kuwait is in talks with Boeing and Airbus on buying about 36 aircraft for around USD$4 billion, a source close to the negotiations said on Tuesday.

Last month state-owned Kuwait Airways cancelled an order for 19 passenger planes worth about USD$3 billion from a local leasing company after parliament refused to approve funding.

Kuwait's transport minister now heads a committee comprising Kuwait Airways officials mandated to negotiate with Airbus and Boeing.

The committee "is due to present a report to parliament on what to buy, after two months", said the source, who declined to be identified. "There have been talks with the two companies."

Kuwait Airways lost most of its fleet -- 15 planes -- during Iraq's 1990-1991 occupation of the Gulf Arab oil producer.

The Middle East's fourth-largest oil producer is looking to buy Boeing 787 and Airbus A320 aircraft, said the source. The source did not say how Kuwait would fund the purchases. (Reuters)

AirAsia X Eyes 25 Airbus A350 Aircraft

AirAsia X, a Malaysian budget long haul carrier that counts British billionaire Richard Branson as a shareholder, is considering buying up to 25 Airbus A350 planes, the airline said on Tuesday.

"The A350 looks very good and that is the most logical choice as we are already on the Airbus, but we are also looking at Boeing," AirAsia X director Tony Fernandes said. "We would be foolish not to."

AirAsia X, which will make its debut soon, has already ordered 25 A330-300 planes for flights from Malaysia to Australia and China.

The need to plan ahead for new plane purchases is important given the long waiting time. Boeing's 787 planes could take as long as five years to deliver and the A350s could take up to seven years.

"It's a long way away, but around about the same number of planes that we have now," AirAsia X Chief Executive Azlan Osman-Rani told reporters when asked about the number of additional planes the airline needs.

Malaysia's AirAsia owns a 20 percent stake in AirAsia X, as does Britain's Virgin Group, controlled by Branson.

Airasia X, which aims to fly 10 million passengers a year within five years, expects to list its shares on the Malaysian stock exchange by 2010, Azlan said.

Fernandes, who is also AirAsia chief executive, said his budget carrier has already hedged 40 percent of its fuel needs at the moment.

He said AirAsia's business has not been affected by Sunday's crash of a Thai budget airliner in the resort island of Phuket.

"It is very wrong of the press to indicate that low cost carriers are less safe," he said. AirAsia also operates in Indonesia and Thailand.

In Malaysia, shares of AirAsia as well as state carrier Malaysia Airlines have slumped as oil prices touch record highs.

US crude hit a new record on Tuesday above USD$81 per barrel on worries about rising demand amid tight world supplies heading into the winter heating oil season. (Reuters)

CAA steps in after collapse of Perfect Choice

The Civil Aviation Authority (CAA) in the United Kingdom has stepped in to protect customers booked with Perfect Choice after the company ceased trading. Perfect Choice was based in Kingston-Upon-Thames, Surrey, and operated flights and package holidays to Turkey from major UK airports.

The firm held Air Travel Organiser`s Licence (ATOL) number 6048 issued by the CAA and provided a £486,283 bond. The CAA is currently making arrangements for customers abroad to complete their holidays and return to the UK, and to refund fully those with forward bookings.

There are an estimated 500 holidaymakers currently abroad and a further 1,250 with bookings who are yet to travel.

The CAA is currently issuing the following advice to customers of Perfect Choice:

Customers due to travel

  • If you are due to travel on a Perfect Choice flight or air holiday you should submit a claim to the CAA. Claim forms are available on the ATOL website at atol.org.uk. Do not go to your departure airport as all holidays have been cancelled.
Customers currently abroad on holiday
  • The CAA will be making arrangements to ensure customers with Perfect Choice remain in their holiday accommodation and fly home as planned.

  • Information will be made available to representatives in resort, but if you have a query please contact the CAA during office hours on +44 (0)20 7453 6350.

Dubai promotes Ramadan to Japanese

As part of a marketing and promotional initiative to increase the number of overseas visitors to Dubai during the Holy Month of Ramadan, the Dubai Department of Tourism and Commerce Marketing (DTCM) has launched its inaugural “Dubai – Taste of Ramadan” travel campaign in the Japanese market.

The DTCM initiative is a tourism campaign targeting Japanese leisure travellers to visit Dubai during the Holy Month and to experience first-hand the cultural attractions of Dubai during this special occasion.

The programme itself is regarded as a world first for a tourism office to conduct such a campaign highlighting the attractions of Ramadan to a non-Muslim overseas market. A special brochure in Japanese language, highlighting “Ramadan Tours”, provides visitors with a useful and reference to the attractions of Dubai during Ramadan as well as details of the Holy Month.

The brochure also features information about the sharing of Iftar dinners with local UAE populace, an overview of the special festivities planned at various heritage sites, the culinary delights of Iftar banquets at Dubai’s hotels, and a brief introduction of the “Ramadan Sales” shopping bargains offered by various retailers throughout the city.

Following a series of marketing initiatives and an official launch of the campaign by the DTCM Japan office in May earlier this year, the campaign has been warmly received by the Japanese travel industry with 10 major Japanese travel wholesalers and travel agents creating special “Ramadan Tours” in order to further promote the cultural attractions of Dubai to the Japanese.

According to DTCM`s estimations, through this programme an increasing number of Japanese and UAE residents will be able to create a meaningful and long lasting basis for greater mutual understanding between the two peoples at the grass-roots level.

The culturally themed tours are expected to prove popular especially among Japan’s senior leisure and young culture seeking women market segments who seek cross-cultural experiences with locals when choosing a potential holiday destination.

There is a great underlining interest among the Japanese regarding Arab and Islamic culture, however due to distance and language differences many Japanese were not aware of Dubai’s cultural attractions. The “Dubai – Taste of Ramadan” campaign will provide the vehicle to both simultaneously promote the local cultural richness of Dubai and the special attractions of Ramadan as a unique and special time of year for the Japanese to visit Dubai.

2007 is the inaugural launch of the campaign, which is expected to grow in scale every following year.

Last year, the number of Japanese visitors to Dubai saw an increase of over 37 per cent. This year too the increase is expected to continue as a higher number of Japanese arrived in the first six months, resulting in another 37 per cent increase in visitors compared to the same period in 2006.

The success of the Department of Tourism and Commerce Marketing’s (DTCM) activities in the Japanese market was recently recognised and acknowledged by the Japanese tourism industry, with DTCM being awarded the prestigious “Best Tourism Office” award by the Japan Association of Travel Agents (JATA). It is only the second time JATA has presented such an award.

Singapore and USA expand acceptance of aeronautical products

The Civil Aviation Authority of Singapore (CAAS) and the Federal Aviation Administration (FAA) have signed revised Implementation Procedures for Airworthiness (IPA) that will expand the scope of U.S. acceptance of aeronautical products from Singapore. The first Bilateral Aviation Safety Agreement IPA was concluded between Singapore and the United States in 2004.

The revised IPA, which details the terms of acceptance, will further strengthen the technical cooperation between the two aviation authorities. A key highlight of the revision is FAA’s acceptance of certain supplemental type certificates (STCs) issued by CAAS on transport aircraft. STC is the certification of a major modification done on an aircraft. This new scope is in addition to the FAA’s acceptance of technical standard order appliances provided for in the earlier IPA.

With the revised agreement, Singapore-based aerospace companies can now seek CAAS certification of aircraft interior modifications done on any transport category aircraft. This will expedite their U.S. approval through validation, thus benefiting the aerospace companies.

The IPA was signed by Mr Lim Kim Choon, Director-General and Chief Executive Officer (DG & CEO), CAAS, and Mr Robert Sturgell, Acting Administrator, FAA, in Montreal, at the sidelines of the 36th Session of the International Civil Aviation Organization (ICAO) Assembly. The signing was witnessed by Singapore’s Minister for Transport and the Second Minister for Foreign Affairs, Mr Raymond Lim, and the United States’ Head of Delegation, US Council Representative, Ambassador Donald Bliss.

DG & CEO Mr. Lim highlighted the key benefits of the expanded agreement to the aerospace industries of Singapore and the United States. “The signing of the revised IPA signifies the further strengthening of the regulatory cooperation in aviation safety between CAAS and the FAA. This will greatly benefit aerospace companies in both countries as they will be able to access more regulatory resources in a timely and less costly manner,” said Mr Lim.

Perth Convention Bureau becomes carbon neutral

In a move designed to promote Western Australia as a ‘green’ business events destination, the Perth Convention Bureau is offsetting its carbon footprint. The Bureau has joined WA-based Carbon Neutral, an environmental group that undertakes the planting of native trees to offset the carbon emissions of its contributing members.

Carbon Neutral has calculated the Bureau’s carbon footprint based on staff business travel over a 12 month period.

It is the first Bureau in Australia to formally embrace the burgeoning carbon neutral movement.

Says the Bureau’s Director of Corporate Services, Christine McLean: “As a long haul destination from the UK and Europe in particular, we are conscious of the need to be actively supporting an environmentally sustainable future. We have a real concern that delegates will curtail travel to conferences held here if they aren’t able to offset their carbon emissions.”

Mclean went on to say “Indeed, when bidding for international and national conferences there is a real possibility that we could lose out to other destinations that are recognised for their ‘green’ credentials. The news that Qantas has launched a carbon offset program is very welcome and will hopefully ensure that Australia continues to be seen as an attractive business events destination.”

The Bureau is also encouraging its members to embrace the carbon neutral movement.

Ms McLean said it was pleasing to see that one of its members, the Esplanade Hotel Fremantle, had initiated a carbon offset program with the acquisition of 9.6 hectares of tropical rainforest in Ecuador.

Qantas launches carbon offset program

The Qantas Group launched a Carbon Offset Program, backed by a pledge to offset the carbon emissions of every international and domestic Qantas, QantasLink and Jetstar flight on 19 September - the first day of the Program`s operation.

The Chief Executive Officer of Qantas, Mr Geoff Dixon, said Fly Carbon Neutral Day would involve almost 950 flights carrying over 100,000 passengers across the Group`s worldwide network.

"Qantas will pay to offset the equivalent of approximately 40,000 tonnes of greenhouse gases associated with these flights, with the money to be used to plant and maintain around 90,000 Mallee Eucalyptus trees across Australia in an agreement with CO2 Australia," Mr Dixon said.

"These trees will not only sequester carbon from the atmosphere but will also aid in the prevention of salinity, erosion and soil degradation and provide income for farmers."

Mr Dixon said that under the new program, Qantas and Jetstar passengers could elect to offset their share of flight emissions by making a small contribution through qantas.com and jetstar.com.

"We have undertaken a full Life Cycle Assessment of all operations, calculating the emissions associated with carrying a passenger from one point to another. An online calculator assesses data about the flight sector and automatically advises customers of their emissions and the cost of offsetting them. We have also committed to offsetting the emissions for all staff travelling for business purposes as well as those generated by the Group`s ground transport vehicles," added Mr. Dixon.

"All contributions will go towards Australia-based Greenhouse FriendlyTM approved abatement programs, which may include energy efficiency measures, generation of renewable energy and tree planting projects. These programs have been independently verified and subsequently authenticated by the Commonwealth Government`s Australian Greenhouse Office and either remove greenhouse gases from the atmosphere or avoid their release in the first place."

Mr Dixon said the Qantas Group was focused on achieving a carbon dioxide savings target of more than two million tonnes by June 2011 through a range of environmental initiatives.

He said that in addition to its Carbon Offset Program, the Qantas Group was committed to driving improvements in fuel efficiency as a world leader in the development and application of technological innovation.

"Under our $25 billion fleet investment program, we are taking advantage of the latest airframe and engine designs, with both the B787 and A380 set to deliver improved fuel efficiency and reduced emissions in the range of 10 to 25 per cent."

Mr Dixon said other technology-based and operational initiatives included:

  • the establishment of a dedicated, business-wide Environment and Fuel Conservation department, which was working to deliver sustainable carbon dioxide emission reductions, with 130,000 tonnes of carbon dioxide saved in 2006/07 through its fuel conservation program alone, equivalent to the removal of 30,000 cars from Australian roads


  • the use of Required Navigation Performance (RNP) advanced satellite navigation procedures that utilise Global Positioning System (GPS) technology to optimise flight approach and departure tracks

  • the development of User Preferred Routes, enabling the airline to alter its flight paths where possible to make the best use of higher level wind patterns

  • the introduction of Variable Cost Index Flight Planning to ensure aircraft operate at optimal speed, based on daily variation in wind, temperature and weight - maximising efficiency and reducing fuel burn and emissions.
He said Qantas would continue its focus on existing conservation strategies relating to energy, water, and waste usage in all areas of the operation - inflight and on the ground.

Finnair adds ARINC seatback messaging on new long-haul jets

Finnair, the national flag carrier of Finland, has asked its satellite solutions provider ARINC to deploy the ARINC seatback SMS / e-mail messaging service on Finnair’s newest A340 aircraft, used on Asian routes. The service is now operational on Finnair’s two newest A340’s, which were delivered in May and June, and ARINC will deploy the service on additional A340s after delivery in 2008.

Finnair joins five other airlines offering ARINC’s seatback messaging solution, with more airlines to be announced imminently. ARINC’s seatback messaging solution is a joint initiative of ARINC and Panasonic which runs on Panasonic’s 2000e, 3000, 3000i and latest eX2 platforms. Seatback messaging allows airline passengers to stay in touch with the ground by exchanging simple e-mails and SMS text messages using Panasonic’s In-Flight Entertainment handsets and seatback screens already installed on the aircraft.

Finnair, with its hub strategically located in Helsinki, is enjoying strong 30% annual traffic growth on its ten Asian routes. It is currently renewing its long-haul fleet with the new wide-body A340s.

“ARINC congratulates Finnair on its vision and its success in expanding service between Europe and Asia,” stated Ed Montgomery, ARINC Managing Director. “ARINC`s experience indicates seatback messaging is a convenience very much appreciated by passengers on today’s long international flights.”

“Finnair is pleased with the initial response of our customers to ARINC’s seatback messaging service,” stated Lohimaki Tero, Finnair, Director IFEC and Cabin Interiors. “We believe by allowing passengers to stay in touch during long flights we can make a positive contribution to their overall comfort and customer satisfaction.”