Travellers seek sustainable options survey reveals

Travellers are keen to make significant changes to their behaviour to travel sustainably as a new global survey by travel information company Lonely Planet reveals. Lonely Planet’s annual Travellers’ Pulse survey, which polled over 24,500 people worldwide, showed 84% of respondents said they would consider offsetting their emissions in the future, where only 31% had done so in the past.

One of the strongest changes for the future was in volunteering. A huge 79% of respondents said they would or might volunteer overseas in the future, with only 25% having done so in the past.

70% of travellers said they had purposefully travelled in a low-impact way in the past, (for example catching a bus rather than flying) and over 90% of people said they would or might do so in the future.

Travellers also have good intentions when it comes to protecting the environment. Although 36% of people had never purposefully considered the environment in their past travels, 93% of people said they would or might purposefully partake in environmentally friendly travel in the future.

Lonely Planet’s Adam Stanford said it was encouraging to see travellers embracing change, “The survey reveals that 73% of respondents feel that travel is ‘in their blood’, so its fantastic to see that people are consciously considering their impacts, and are willing to alter their actions to protect the destinations they love. It will be encouraging to watch whether these intended behaviours follow-through.”

The survey also revealed that the majority of travellers are worried about carbon emissions from flying, with only 7% saying that they did not think aircraft carbon emissions were a concern.

In the survey, respondents were given several options and asked to choose the one that they would primarily support for being most effective in reducing emissions from flights. While offsetting came out on top, with a quarter of all votes, surprisingly 43% chose one of the more radical options: boycotting flying for other less damaging modes of transport; airlines reducing the number of flights; increasing flying costs via a carbon tax; or everyone having an annual carbon allowance into which they must fit their travel.

Activity or interest has been a strong reason for travel in previous Travellers’ Pulse surveys. This year it was even stronger with 32% saying activity was their main purpose for travel, highlighting the growing trend towards exploring niche experiences rather than simply visiting destinations for sightseeing.

Lonely Planet has encouraged responsible travel since its first guide was published more than 30 years ago, and in recent years has stepped up its sustainable travel advice. Recently, Lonely Planet released a new volunteering handbook called Volunteer: A Travellers Guide to Making a Difference Around the World, and in November 2007 Lonely Planet’s new Australia guide will feature a new GreenDex – a quick-reference index of sustainable accommodation, tours and experiences.

Lonely Planet’s annual Travellers’ Pulse Survey was conducted online at lonelyplanet.com and via 49 partner websites, and is arguably the world’s most authoritative independent travel survey. The survey’s 24,500 respondents were from 144 countries.

Data for ASIA respondents only:

(Respondents from Asian countries including India, Singapore, Malaysia and China)

• 45% of respondents in Asia said they had offset their carbon emissions from flying in the past, and 88% of respondents in Asia said they would or might offset their emissions in the future
  
  
• 22% of respondents in Asia say they have volunteered in a foreign country in the past. 85% said they would or might do so in the future
• 80% of Asian travellers said they had purposefully travelled in a low-impact way in the past, (for example catching a bus rather than flying). And 94% said they would or might do so in the future
  
  
• 24% of Asian travellers had never purposefully considered the environment in their past travels, however 97% of Asians said they would or might purposefully partake in environmentally friendly travel in the future

Visa Waiver expansion good news for travel industry says NTA

The National Tour Association, a strong supporter of the Visa Waiver Program expansion, welcomed this latest legislation which has been signed by President Bush, noting that it will help the United States regain lost market share in international travel and improve the U.S. image abroad.

"As part of NTA`s 2007 advocacy priorities, NTA is committed to addressing border crossing issues to ensure a secure, timely and seamless transportation experience," said NTA Legislative Counsel Jim Santini. "This is welcome news for NTA tour operators and other travel companies that stand to benefit from the new spending that will be generated by the millions of additional annual visitors to the United States."

The new legislation will expand the program — which currently allows citizens from 27 countries to visit the United States for up to 90 days without a visa — by 12 nations. Countries can qualify for the program by demonstrating that their citizens observe visa stay deadlines and maintain a refusal rate of 10 percent or lower for applicants seeking U.S. travel visas. Previously, the refusal rate was set at three percent. The new language also gives Homeland Security flexibility to approve a country`s application based on its law enforcement and anti-terror cooperation with America.

The legislation, which addressed recommendations proposed by the 9/11 Commission, also contained provisions to improve the welcoming and arrival process at America`s top 20 overseas inbound airports. The provisions should decrease the time it takes to get through customs, since more than 200 customs officers will be hired, and provide better information in the Federal Inspection Services area through promotional videos and brochures.

"The new Visa Waiver provisions will allow more legitimate travelers to visit the United States visa-free while enhancing our security," said Santini. "NTA believes this will stimulate international inbound tourism to the United States, welcoming friendly nations that deserve to be incorporated into the existing Visa Waiver program."
Theodore Koumelis - Wednesday, August 08, 2007

Viva Macau beefs up flights for Macau — Jakarta direct route

Viva Macau has increased flight frequency to its Macau-Jakarta direct service to four times a week. Currently flying three times a week directly between Macau and Jakarta, Viva Macau will launch one additional flight to its weekly schedule, commencing August 28, 2007.

The new schedule will see the airline flying from Macau to Jakarta every Tuesday, Thursday, Friday, and Sunday. In return from Jakarta to Macau, the schedule will be every Monday, Wednesday, Friday, and Saturday.

The service is operated by the airline’s Boeing 767 wide-body aircraft, offering two-class seating — Premium Class and Economy Class.

Viva Macau’s Chief Executive Con Korfiatis said the increase of frequency offers flexibility to different travelers in both Macau and Indonesia.

Korfiatis said, “Business travelers, especially for Indonesians who come to Macau for meetings, events, and exhibitions, will find it more convenient with our additional flights. The new schedule with Saturday and Sunday flights will also be attractive to more leisure travelers who are looking for weekend getaways.”

With Jakarta also being one gateway to Bali, Korfiatis said the new schedule will also benefit Macau holidaymakers looking for a beach holiday.
Vicky Karantzavelou - Wednesday, August 08, 2007

Czech Airlines wins top awards

Czech Airlines (CSA) have been awarded as "Best Airline in Central Europe" Skytrax, an independent British organisation, as part of the World Airline Awards, in which airlines are ranked, based on the votes of millions of passengers from all over the world.

In addition to this regional recognition – as the best airline in Central Europe – CSA`s cabin crews were also recognized by receiving the "Best Cabin Staff" award for the Central European region. On a European-wide scale, CSA`s cabin crews took third place. T

"We greatly value this recognition. The fact that CSA has been able to win this award at a time when competitive pressures are continuing to build throughout the industry confirms CSA`s strong position on the market – especially in Central and Eastern Europe. This award is also evidence that the ongoing restructuring taking place at CSA has not had any impact on the quality of the delivery of our product, which continues to be among the best offered in Europe," said Czech Airline`s President, Radomír Lašák, in commenting on the award.

The award received from Skytrax is not the only professional recognition recently received by CSA. For the fourth year in a row, the Airline has been able to maintain its rating as the "Best Airline Based in Central and Eastern Europe", which is an award given out annually by the Official Airline Guide (OAG), an international airline organisation. These awards are voted on by frequent business travellers. Earlier this year, CSA also received – for the seventh time – the "Best Airline" award, given out as part of the TTG Travel Awards 2007 competition, organised by the travel sector magazine TTG Czech.

Vicky Karantzavelou - Wednesday, August 08, 2007

Easyjet to charge for all luggage

Easyjet 's hand luggage allowance is unchangedBudget airline Easyjet has said that it is to charge customers for every piece of luggage that they check in to the plane's hold.

Each bag - weighing up to 20kg - will cost £2. Currently the first bag is free but each subsequent bag costs £5.

The airline said it was trying to reduce the number of passengers who travelled with checked-in bags.

"It's about getting people to pack smarter, travel lighter and travel cheaper," Easyjet said.

Its policy on carry-on luggage will not be affected.

Rival Ryanair already charges for all bags that are checked in.

The airlines say that handling fewer bags can help airports run more smoothly - and argue that those who do not have luggage should not have to pay for those who do require the service.

In February British Airways announced that some travellers would pay to check in a second piece of luggage.

Rome police probe luggage chaos

Italian police are investigating the chaos surrounding handling of luggage at Fiumicino Airport in Rome.

Thousands of pieces of baggage have gone astray during the heaviest travel weekend of the year.

More than 100,000 people passed through the airport on Sunday alone, and many have not seen their uitcases since.

Italy's Civil Aviation Authority claims that baggage handlers have been sabotaging outdated or obsolete equipment, causing huge delays.

Both arriving and departing passengers have been affected.

Piles of thousands of pieces of luggage have accumulated in various parts of the airport, and angry passengers have been demanding compensation for lost or delayed baggage.

After one MP dubbed the crisis a national disgrace, government ministers have called for an immediate inquiry into the chaos at one of Europe's busiest airports.
By David Willey BBC News, Rome

Budapest Airport Workers Strike

Two unions started a strike at Budapest's Ferihegy Airport on Sunday after they failed to reach an agreement with airport operator Budapest Airport over this year's wage rise.

Budapest Airport spokesman Domokos Szollar said passenger safety controllers and fuel service workers went on strike from 1430 GMT but so far no flights had to be cancelled.

"It may cause disruptions, depending on how many people take part in the strike action," Szollar said.

Wage talks failed to result in an agreement after unions demanded a 10 percent wage rise for 2007, while the company was offering 6.2 percent.

The unions had earlier said the strike would end at 2200 GMT.(Reuters)

Indian business travelers prefer full service carriers

In India, Full Service Carriers (FSC) still carry the bulk of business travellers. Nearly half of FSC clients travel on business (47%), and 42% do not pay for their own tickets according to a new Centre for Asia Pacific Aviation survey. In the case of Low Cost Carriers (LCC), only 29% of passengers are business travellers, with 21% holding sponsored tickets.

Not only do FSC travellers, or their sponsors, pay a premium of about 60% for the privilege of flying with an FSC. As previously revealed in Part 1, FSC clients also have a low propensity to book online, and will generally buy through a travel agent (61%, as compared to only 21% using the internet).

These findings reveal some uniquely Indian features in the domestic FSC market which may explain such consumer behaviour. “Grey” cash in the Indian market may be influencing the choice of FSC point of sale.However, it can be assumed that even apart the more “hands-off” behaviour of the more affluent travellers in India (where there is often someone else to do the work), there is a significant overhang of prestige attached to travelling on FSCs.

If this is true, the message should be loud and clear for the established full service operators in India. Prestige can be a strong factor in brand allegiance, especially in the field of business travel, and easily leveraged by smart loyalty programs.
Vicky Karantzavelou - Monday, August 06, 2007

Singapore Airlines Redefines Air Travel In All Classes

Every class onboard the Boeing 777-300ER has been re-invented to reflect the desires of our customers. The new First Class and Business Class cabins feature the widest seats with the largest fully flat beds, each with its own dedicated sleeping surface for unrivalled comfort. The new Economy Class offers increased knee room and legroom as well as other intelligent touches. All of this is complemented, as always, by the inflight service even other airlines talk about.
Click on the banners to experience the romance of travel with Singapore Airlines.

These new cabin products will be fitted on Singapore Airlines' new Boeing 777-300ER aircraft.Available only on selected flights from Singapore to Barcelona, Frankfurt, Hong Kong, Los Angeles, Milan, Paris, San Francisco, Seoul, Taiwan, Zurich, and progressively on other routes.

Singapore focuses on Middle East for medical tourism

A new medical travel handbook launched this week aims to raise the profile of Singapore as a destination for healthcare travellers, with a particular focus on attracting Middle East patients. In 2006, over 410,000 international patients travelled to Singapore for its high standard of healthcare.

Accompanying them on their visits were a further 89,000 persons. Another 56,000 people received healthcare incidentally on visits for other purposes. In total, some 555,000 international visitors to Singapore in 2006 were involved in some aspect of medical travel.

Singapore boasts 11 Joint Commission International (JCI) accredited hospitals and treatment centres – one-third of all JCI-accredited facilities in Asia.

To help educate patients about the options within Singapore, a new edition of the travel handbook Patients Beyond Borders, has been launched.

The comprehensive guidebook, which features an in-depth overview of the hospitals and clinics that serve international patients, also includes coverage of specialized surgical procedures and patient services, accommodation options, and even recommended travel activities.

With a growing number of patients from the Middle East heading to Singapore for its health and medical services, Singapore aims to build on its strong reputation as a preferred medical tourism destination through a targeted international awareness campaign.

Dr. Jason Yap, Director of Healthcare Services at Singapore Tourism Board also outlined the benefits of Singapore’s medical offering in an orientation seminar built around the theme: ‘Singapore, the World’s Choice Healthcare Destination’.

“With its unparalleled medical infrastructure and outstanding healthcare resources, more and more patients from the Middle East are heading to Singapore to gain access to our leading physicians and world-class medical facilities,” said Ke-Wei Peh, Area Director for the Middle East and Africa, Singapore Tourism Board.
Michael Verikios - Wednesday, August 01, 2007

Brits should take caution when hiring a car abroad

With high-season upon the travel industry, holiday-makers should take caution when collecting a car at their destination and only book with certified companies according to CarDelMar (the online car rental broker) warning to all British tourists planning on hiring a car abroad to stay clear of local car operators.Many car rental firms are experiencing high-demand with over 90 per cent of stock booked out to tourists. Hiring a car from a local car rental company could be too much risk for a tourist expecting a relaxing vacation.Rumours suggest that there are large discounts available locally, however this will only be the case in low-season or if the car rental company has incorrectly calculated its inventory.In high-season it will be impossible to rent a car, especially in the large coastal cities and destinations of Spain; Alicante and Mallorca.CarDelMar asks tourists to be wary of local rental companies that may offer cheaper rates; this could be a gamble and ruin the vacation:
Choices of cars are limited and are often older models that may not be well maintained
Small local car rental firms have limited legal terms and require trust from both parties – only advised for the experienced
It’s unlikely that there will be a helpline if anything goes wrong
If there is a legal problem there will be limited support or advice
If the car fails then a replacement is unlikely It is also important for holiday-makers to be aware that local dealers will often drive customers to collect the car from their personal garage; this can disorientate inexperienced tourists in a foreign country, and could be dangerous for women.“People do not necessitate the risks of hiring cars while at the local destination,” said Carsten Greiner, managing director, CarDelMar. “It may seem easier than booking ahead, in hope of getting the best deal, however it could lead to a disastrous holiday if the car breaks down or is involved in an accident. We recommend that all tourists pre-book cars to be sure that the service is being delivered by a certified company.”
Michael Verikios - Friday, August 03, 2007

Emirates to test A380 in Dubai

Marking its first step in the gradual build-up towards becoming the world’s largest operator of the A380 super-jumbo, Emirates Airline, customer of 55 of the 173 aircraft ordered and committed thus far, is gearing up to jointly conduct hot weather operability tests with Airbus on the aircraft in Dubai, starting 15th August.

The tests, beginning with hot weather trials and followed by technical training later in the year, are part of an extensive campaign by Emirates to prepare for the A380’s smooth entry into the airline’s fleet in 2008; and add to the extreme weather testing conducted by Airbus in the Middle East and Africa last year.

The aircraft, MSN007, will undergo airport compatibility checks, on-ground and in-flight service checks, and ground handling and maintenance procedure tests during its seven-day Dubai stay.

Flown by Airbus test pilots, and experienced and trained Emirates pilots, two flights each will take to the Dubai skies on 17th and 18th August, operating on back-to-back schedules with a two-hour turnaround period.

Adel Al Redha, Emirates’ Executive Vice President, Engineering and Operations said: “Having worked closely with Airbus in the design and development of the A380, we are delighted to be collaborating with them once again to test the ground handling aspects of the aircraft and its operational performance in normal and extreme conditions.

”“Between now and the final date of delivery, there will be more opportunities to test the aircraft’s systems including the unique cabin interiors. It is our aim to continue working on perfecting the operational procedures - on the ground and in the air – to ensure 100 percent readiness when Emirates’ first A380 enters service next year.”

To simulate normal operating conditions, 517 passengers, representing Emirates staff from across the network, selected randomly from over 11,000 applications to fly on the test flights, will undergo all pre-flight formalities. These include check-in through self-service kiosks and boarding via double-decker bridges at fixed gates - already in place to ensure A380-comptability. To test tarmac boarding, passengers will board through remote gates that require up to ten buses carrying 50 passengers each to reach the aircraft.

Emirates has strengthened its pre-flight operations to handle the larger volumes - on an average 40 percent more passengers per flight. When in the skies, the passengers will be attended to by 22 cabin crew and served a complete refreshment service.

During the tight turnaround interval, cleaning crew will test their operations, Emirates Flight Catering will load food trolleys using a special A380 hi-loader, cargo and baggage loading will be simulated, and ground support equipment will be deployed – all in addition to the deplaning of the existing passengers and boarding of the subsequent batch.

The campaign will also afford opportunities to Emirates Engineering to familiarise itself - literally – with the nuts and bolts of the aircraft. Engineering staff together with Airbus personnel will conduct routine maintenance of the aircraft, including main wheel and nose wheel changes, engine cowling opening, and cabin systems checks.

A critical component of the testing programme is the full-docking trials in the new Dhs1.3-billion Emirates Engineering Centre. The A380-compatible facility can house eighteen A380 aircraft; one in each of the eight hangars, nine in the dedicated parking bays outside the hangars, and one in the engine run up facility. The hangars’ dimensions are aligned to the A380 facilities constructed by Airbus at its headquarters in Toulouse.

Expedia signs new global partnership agreements

A new multi-year strategic partnership has been signed among Expedia, Alaska Airlines and Horizon Air, under which all of the carriers` published fares, schedules and inventory will be available through Expedia.com and Expedia.ca."We`re pleased to continue our strong relationship with Alaska Airlines and Horizon Air, supporting our promise to deliver our travelers the best selection of travel options at the best prices," said Lloyd Johnson, Senior Vice President, Expedia, Inc. Partner Services Group Americas. "This agreement is a prime example of the fruits of Expedia`s commitment to establishing long term, strategic and mutually beneficial relationships with our partners.""Expedia has worked with us to understand our business needs, resulting in a beneficial ongoing partnership that aligns with our objectives," said Steve Jarvis, Vice President of Marketing, Sales and Customer Experience, Alaska Airlines.

Jet Airways Buys Three More Boeing 777s

India's Jet Airways said on Thursday it had exercised an option to buy three additional Boeing 777-300 aircraft scheduled for delivery in May, October and November 2009.
Jet Airways has also purchased seven ATR 72-500 aircraft scheduled for deliveries between December 2008 and July 2010, and leased six ATR 72-500 aircraft, scheduled for delivery between November 2007 and November 2008, it said in a statement.
It did not disclose the value of the deals.
(Reuters)

Deccan Plans Stake In Airport Developer

India's Deccan Aviation, which runs budget airline Air Deccan, plans to take a stake in a consortium that will help identify and build low-cost airports in India, the Business Standard daily said on Friday.
The company is in the "final stages" of forming a four member consortium, which would include three corporates with infrastructure development interests, the paper said quoting Deccan's Executive Chairman G.R. Gopinath.
"Our mission is to achieve equitable development," the paper quoted him as saying. "Development has to extend to the fringes of the country... Connectivity plays a crucial role in this," Gopinath said
A low cost airport can be built for less than INR400 million rupees (USD$10 million) with smaller terminals and by doing away with frills such as plush buses to ferry passengers, the paper said.
States such as Maharashtra, Kerala, Tamil Nadu , Assam and Orissa have started identifying land for low-cost airports and the Tata and GMR groups have expressed interest in developing no-frills airport, the report said.
India, through partnership with private firms, is modernizing ageing airports designed in the 1950s to keep pace with rapid growth.
India's airlines are expected to ferry about 60 million passengers by 2010, according to analysts. Deccan has the country's largest airline network connecting 65 cities and towns.
(Reuters)

Kuoni acquires Les Ateliers du Voyage

The Kuoni Group has acquired the French-based Les Ateliers du Voyage travel company, with immediate effect. Les Ateliers du Voyage offers individual travel products aimed at the higher price segment, and is excellently established in the French market. The acquisition marks a further step in Kuoni’s expansion in the premium and specialist segments.Kuoni France has acquired all the shares in French-based travel company Les Ateliers du Voyage. Since its foundation by previous majority shareholder Bruno Ferret in 1986, Les Ateliers du Voyage has secured itself a firm position in the French market as a provider of tailored travel products. The company offers individual travel arrangements to Asia under the “Yoketai” brand, trips to Southern Africa under the “Grandeur Nature” banner, travel to Latin America under the name “Arroyo” and unusual tours for small groups under its “Ananta” brand.Les Ateliers du Voyage is justly renowned for the outstanding quality of its entire product portfolio. The company’s unique luxury travel arrangements meet all the wishes and expectations of the most discerning of customers. Since March 2006, Les Ateliers du Voyage has also maintained a 700-square-metre sales outlet in Paris’s elegant 7th Quarter, where customers can obtain top personal travel advice in exotic surrounds.Les Ateliers du Voyage distributes its products primarily via direct sales channels and through a selection of independent travel agencies. The company currently employs 15 personnel and generated turnover of EUR 13 million (CHF 21 million) last year. The parties agreed not to divulge the purchase price involved.Kuoni intends to retain the various Les Ateliers du Voyage brands, which are already well established and successful in the French market. The company’s present director and his team will also continue to develop the product portfolio and ensure its further success.In organisational terms, Les Ateliers du Voyage will be operated as an autonomous unit within Kuoni France, which is led by Emmanuel Foiry. The new acquisition fits perfectly into Division Style, which is headed by Reto Wilhelm.
Michael Verikios - Thursday, July 26, 2007

First A380 flight to be sold for charity

Singapore Airlines – the first airline in the world to fly the new Airbus A380 – is preparing for the first commercial flight of the new double-decker jumbo jet, from Singapore to Sydney and return which will take place in October 2007. And in an unprecedented move, all proceeds from the sale of tickets on the first flight will be donated to charities.In response to requests from people all over the world to be passengers on the first flight, Singapore Airlines will auction the seats on global online marketplace, eBay. Bids will be invited for seats on this history-making flight, and winning bidders will know that every dollar they pay will go to worthwhile charities. All customers will receive a personalised ceremonial certificate confirming they were part of the first-ever commercial A380 flight.Singapore Airlines Chief Executive Officer, Chew Choon Seng, said the Airline wants to acknowledge the widespread interest in the entry into commercial service of this all-new airplane, and to use the opportunity to benefit worthwhile charities. “The first commercial A380 flight will be a moment in aviation history. It will be a once-in-a-lifetime experience, on an aircraft that will mark a new chapter in air travel. And while we will celebrate the event, we also wish to remember the people who are less fortunate and can be assisted by the charities to which all the proceeds will go,” Mr Chew said.Singapore Airlines has secured support from three important partners for this charity event. One of the Airline’s strategic fuel suppliers, and a key partner, ExxonMobil Aviation, will donate the fuel for the flights.“We are pleased to support this event as a strategic partner of Singapore Airlines. This charity event is in line with our long-standing effort to make a positive impact on the communities in which we operate,” said Mr Kwa Chong Seng, Chairman and Managing Director of ExxonMobil Asia Pacific Pte Ltd. eBay – the world’s leading online marketplace will subsidise the fees and charges from this auction, and PayPal, a global leader in online payment solutions, will rebate a portion of its fees and charges to help support the charities.“eBay is uniquely positioned as a global online marketplace to provide boundless opportunity for fund-raising and social responsibility programs and we are delighted to support Singapore Airlines in this very unique charity auction,” said Sam McDonagh, Director for eBay Southeast Asia. The actual date of the flight will be fixed soon, after final notification from Airbus about the delivery date this coming October.
Vicky Karantzavelou - Thursday, July 26, 2007